Shipping Policy
Shipping Policy
At JexHome, we strive to ensure that your shopping experience is seamless and that your products reach you in a timely manner. Please review our shipping policy below for detailed information.
Shipping Rates and Delivery Times
- Standard Shipping: We offer standard shipping on all orders. Shipping charges are calculated at checkout based on the weight and destination of your order.
- Delivery Time: Standard shipping typically takes 5-7 business days from the date of dispatch. Please note that delivery times are estimates and may vary due to factors beyond our control.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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Delays: If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Confirmation and Order Tracking
- Shipping Confirmation: You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s). The tracking number will be active within 24 hours.
- Order Tracking: You can track your order by visiting the carrier’s website and entering the tracking number provided in the shipping confirmation email.
Damages and Issues
- Damaged Items: JexHome is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Claims: Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about our shipping policy, please contact us:
Office: JexHome, Haivatpur, Near Bharama Mandir, Noida, Uttar Pradesh, 201301
Phone: 7827805549
Thank you for shopping with JexHome. We appreciate your business and look forward to serving you!